Effective Date: September 2024
At Cyngient, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website (www.cyngient.com) and services. Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect
We collect the following types of information from visitors and users of our website:
a. Personal Information
When you engage with our website, request samples, place an order, or contact us, we may collect personal information, including but not limited to:
• Name
• Email address
• Phone number
• Mailing address
• Company information
• Payment details (if applicable)
b. Non-Personal Information
We also collect non-personal information related to your interactions with our website, such as:
• IP address
• Browser type
• Device type
• Operating system
• Pages viewed, browsing activities, and referral/exit pages
• Date and time of visit
2. How We Use Your Information
We use the information we collect to:
• Process orders and provide products or services requested
• Respond to inquiries and provide customer support
• Send important updates regarding your account, orders, or our services
• Improve the functionality and content of our website
• Send marketing communications, newsletters, or promotional materials (with your consent)
• Ensure compliance with legal requirements and protect our rights
3. How We Protect Your Information
Cyngient takes data protection seriously. We use a variety of security measures to protect your personal information, including encryption and secure storage systems. We implement administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. As such, we cannot guarantee its absolute security.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you. These providers are contractually obligated to maintain the confidentiality of your data.
• Legal Compliance: We may disclose your information if required by law, in response to legal requests, or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us:
• Analyze web traffic and site usage
• Personalize your experience by remembering your preferences
• Provide relevant advertisements
You can choose to disable cookies in your browser settings; however, doing so may limit certain functionality of the site.
For more information on how we use cookies, please refer to our [Cookie Policy].
6. Your Data Rights
Depending on your location, you may have the following rights concerning your personal information:
• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Objection: You may object to the processing of your personal data for certain purposes, such as marketing.
• Data Portability: You can request a copy of your data in a structured, commonly used format.
To exercise any of these rights, please contact us at [email address]. We may ask for proof of identity before processing your request.
7. Marketing Communications
If you subscribe to our newsletter or other marketing materials, we will use your personal information to send you relevant updates. You may opt out of receiving these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.
8. Children’s Privacy
Cyngient’s website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.
9. International Data Transfers
If you are located outside the United States and choose to provide personal information, please note that your data will be transferred, processed, and stored in the United States. By using our website, you consent to this transfer and the application of U.S. laws regarding data protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will notify you of any material changes by posting the updated policy on our website, along with the revised effective date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
• Cyngient
• Address: 41 Plymouth Street, Suite A, Fairfield, NJ 07004
• Phone: (973) 882-4600 • Email: info@cyngient.com
