Effective Date: September 2024
These Terms of Sale (“Terms”) govern the purchase of products and services from Cyngient through our website (www.cyngient.com). By placing an order, you agree to the terms outlined below. Please read them carefully.
1. Order Acceptance
All orders placed through our website are subject to acceptance by Cyngient. We reserve the right to refuse or cancel any order for any reason, including inaccuracies, availability, or errors in product information or pricing.
Once your order is placed, we will send a confirmation email acknowledging receipt of the order. This does not constitute acceptance of the order. The acceptance of your order occurs when the products are shipped or the service begins.
2. Pricing and Payment
a. Pricing
All prices listed on our website are in U.S. dollars and are exclusive of applicable taxes and shipping charges, which will be added to the total amount due during checkout. Prices are subject to change without prior notice.
b. Payment Terms
Payment must be made at the time of placing your order unless otherwise agreed in writing. We accept the following payment methods:
• Credit Cards (Visa, MasterCard, American Express, Discover)
• Bank Transfers (if applicable)
• Other approved payment methods as listed on our website
You agree to provide accurate and complete payment information. By submitting your payment details, you authorize us to charge the total amount of your order to the specified payment method.
3. Shipping and Delivery
a. Shipping Terms
We offer shipping options during the checkout process. Shipping costs and estimated delivery times vary based on your location and the products ordered.
Delivery times are estimates and not guaranteed. Cyngient is not responsible for delays caused by the shipping carrier or other factors beyond our control, including but not limited to force majeure events.
b. Risk of Loss
Risk of loss and title for products pass to you upon delivery of the products to the shipping carrier. You are responsible for filing any claims with the carrier for lost or damaged shipments.
4. Returns and Refunds
If you are not satisfied with your purchase, you may request a return or refund subject to our [Returns and Refund Policy]. Products must be returned in their original condition within [insert timeframe, e.g., 30 days] of receipt, unless the product is defective.
Customized or special-order products are non-returnable unless otherwise stated or the product is defective. Refunds will be processed in accordance with the original payment method within [insert number of days, e.g., 10-15 business days] of receiving the returned products.
5. Product Warranty
Cyngient warrants that its products will be free from defects in materials and workmanship under normal use and service for a period of [insert warranty period, e.g., 90 days] from the date of shipment.
This warranty is limited to repair, replacement, or refund at Cyngient’s discretion and applies only if the product is used as intended and has not been subjected to abuse, misuse, alteration, or improper installation.
No other warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose, are provided.
6. Limitation of Liability
To the fullest extent permitted by law, Cyngient shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the sale, use, or performance of the products, including but not limited to lost profits, loss of business, or personal injury.
In no event shall Cyngient’s aggregate liability exceed the amount paid by you for the specific product giving rise to the claim.
7. Force Majeure
Cyngient will not be held liable for any delay or failure to fulfill an order caused by events or circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, shortages of materials, or failure of transportation.
8. Intellectual Property
All product names, descriptions, and materials provided on the website, including trademarks, logos, and other intellectual property, are owned by Cyngient or licensed to us. You may not use or reproduce any of this content without prior written permission.
9. Governing Law and Dispute Resolution
These Terms of Sale and any dispute arising out of or relating to the sale of products or services from Cyngient shall be governed by the laws of the State of [State], without regard to its conflict of law provisions.
Any disputes that cannot be resolved amicably will be settled by binding arbitration in [State]. By agreeing to arbitration, you waive any right to a trial by jury or to participate in a class action.
10. Changes to These Terms
Cyngient reserves the right to modify or update these Terms of Sale at any time. Any changes will be effective immediately upon posting the updated Terms on our website. By continuing to use the website after changes are posted, you agree to be bound by the revised terms.
11. Contact Information
If you have any questions regarding these Terms of Sale or your order, please contact us at:
• Cyngient
• Address: 41 Plymouth Street, Suite A, Fairfield, NJ 07004
• Phone: (973) 882-4600
• Email: info@cyngient.com